Shipping policy

Shipping Policy

We ship to the USA only. Standard shipping is free.

Processing & delivery Orders are processed within 1–3 business days (up to 5 during peak seasons). Once shipped, delivery typically takes 10–15 business days, so most orders arrive within 12–18 business days of purchase. During holidays and peak periods it may take a little longer. Business days are Monday–Friday, excluding holidays. You'll get an email with tracking as soon as your order ships.

Tracking Your tracking number is emailed automatically when your order ships (this can take up to 2 days). It's usually 13 characters, starting and ending with a letter. If you can't find it, email hi@dashsidekick.com.

Lost or damaged in transit If your order is lost or arrives damaged, contact us at hi@dashsidekick.com and we'll send a free replacement or refund. See our Refund & Return Policy for details.