Shipping policy

Standard Delivery (FREE): To USA Only

  • Express Delivery : Ships in 1 to 3 working days and Transit Time takes additional 5-10 working days.

  • Deliveries are typically made Monday to Friday between 8.00 am - 6.30 pm.

  • Working days are: Monday to Friday (and don't include public holidays or weekends).

  • We do not ship the orders on weekends or holidays.

Shipping: U.S. orders transit time takes within 5-10 days

All orders will receive an email confirmation that includes tracking information once the package ships.

Our Guarantee

  • Sometimes your orders can get lost/damaged in their journey to you. If this occurs, we will send you a replacement free of charge. Just contact our support.

  • All of our products are made to provide 100% satisfaction to each one of our clients. If you're not happy with what we delivered, you may return it for a full refund or replacement. 

Important Remarks

Refunds are not given on free items. However, replacements are given for items lost while shipping.

Replacements are also sent up to 7 days after receiving your free item if damaged.

Tracking your order:

Please note that your tracking number is the one we send automatically when we ship your order (it can take up to 2 days). It usually is 13 characters long and starts and ends with a letter.

If you cannot find your tracking number, please get in touch with us at hi@dashsidekick.com